Privacy & Cookie Policy

At Playvia, we are committed to maintaining transparency and protecting your privacy. This combined Privacy and Cookie Policy explains how we collect, use, and store your data, as well as how we use cookies to improve your experience on our platform.

📌 1. What We Collect
We only collect basic, non-sensitive data required for providing and improving the service. This may include:

Contact information you submit (name, email address) via the contact form

Technical data, such as your browser type, IP address, device type, and pages visited

Cookie data, used to enhance site functionality (see section below)

We do not collect financial, biometric, or identification documents. We do not use data for profiling or behavioral tracking.

📌 2. How We Use the Data
The data we collect may be used to:

Respond to your inquiries or feedback

Improve platform performance and usability

Understand user interaction patterns in anonymized form

Maintain platform security and reliability

We do not sell or share your information with advertisers or third parties for marketing purposes.

📌 3. Cookies and Tracking Technologies
Playvia uses cookies to improve your experience and analyze basic usage metrics. Cookies are small text files placed on your device that help us remember preferences and deliver a smoother experience.

We use the following cookie types:

Essential Cookies – necessary for navigation and security

Performance Cookies – measure page usage (anonymously)

Functionality Cookies – remember your choices (e.g., language, layout)

We do not use cookies for advertising, remarketing, or third-party retargeting.

📌 4. Managing Your Cookies
You may:

Accept or reject cookies via the pop-up banner upon visiting

Adjust cookie preferences in your browser settings

Delete stored cookies from your device at any time

Please note: disabling cookies may affect certain site features, but the core service remains accessible.

📌 5. Data Retention
We store your submitted data only as long as necessary to respond to your messages or support requests. Technical data and cookie logs are retained in anonymized form for analytical purposes, then automatically cleared.

📌 6. Data Protection Measures
We use appropriate technical safeguards to protect your information. This includes:

Secure hosting environments

Access control for internal data handling

No public or commercial sharing of personal data

Although no system is entirely risk-free, we strive to maintain strong data security at all times.

📌 7. User Rights
You have the right to:

Request access to the information you’ve provided

Ask for corrections to inaccurate details

Request removal of your contact data from our records

To initiate a request, contact us using the details below.

📌 8. Age Restriction
Playvia is designed for users aged 18 and older. We do not knowingly collect data from individuals under this age. If we identify such cases, we act promptly to delete related data.

📌 9. Updates to This Policy
We may revise this policy from time to time. Any updates will be published on this page with a revised “last updated” date. Continued use of the site implies agreement with the current version.

📌 10. Contact Us
If you have questions about this policy or how your data is handled, please contact us:

Email: [email protected]

Phone: +1 204-261-1007

Address: 468 Arnold Ave, Winnipeg, MB R3L 0X2, Canada